Last updated: May 2026
Taylor & Chang Removals ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we use it.
1. Who We Are
Taylor & Chang Removals is a removal company based in Sutton, Surrey. We can be contacted at Info@taylorandchang.com or by calling 07708207160.
2. What Data We Collect
When you contact us or request a quote, we may collect the following:
- Your name, phone number, and email address
- Your moving dates, addresses, and service requirements
- Any additional information you voluntarily provide
3. How We Use Your Data
We use your information solely to:
- Respond to your enquiry and provide a quote
- Arrange and carry out your removal service
- Contact you about your booking if needed
We do not use your data for marketing without your explicit consent, and we never sell or share your data with third parties.
4. Legal Basis for Processing
We process your data on the basis of your consent (given when you submit a form) and our legitimate interest in responding to enquiries and fulfilling removal services.
5. Data Retention
We retain your personal data for as long as necessary to fulfil your request or legal obligations, and no longer than 2 years after your last contact with us.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict how we process your data
- Withdraw consent at any time
To exercise any of these rights, contact us at Info@taylorandchang.com.
7. Cookies
This website does not use tracking cookies. The only third-party scripts loaded are Google Fonts, Font Awesome, and the Checkatrade widget, which may set their own cookies subject to their own privacy policies.
8. Contact
If you have any questions about this policy or how we handle your data, please contact us at Info@taylorandchang.com or call 07708207160.